at C2T we are ready to consult with you to support your transformation journey
We are Consulting 2 Transform
C2T Inc. has been created to address the need of all organisations that aspire to evolve their business and transform in support of optimal client interactions.
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C2T Consultants have in average 25+ years in the Customer Experience domain, and have the right balance of depth and breath to engage with you in defining your client experience strategy, your transformation roadmap, and related customer journeys.
Of course we also build with you the case for change, and identify the solution and implementation plan that integrates new required capabilities in your enterprise.
Our Services
With experience across multiple industries, C2T offers you a range of offerings and tailored engagements to accelerate your transformation journey.
Customer Experience Consulting
From assessing your customer experience delivery, to working with you to redefine and envision your target experience.
Transformation & Program Consulting
Transformation from organization design, operating model, program design and plan. Including business requirements.
Implementation
Advice
Assistance in executing strategic plan leading to the detailed plan, technology requirements, architecture design and solution build.
Operational Transition Support
Advice in defining the target support model, including new support processes and business intake management.